PRIVACY POLICY

MEDRUS Cymru respects your privacy and handles personal information responsibly. This notice explains what we collect through medruscymru.co.uk, why we use it and the choices you have.
Who we are
MEDRUS Cymru provides online training and consultancy from Wales, United Kingdom. For privacy questions, contact info@medruscymru.co.uk.
Information we collect
We may collect your name, email address, organisation, account details, messages sent through our forms, course enrolment and progress, assessment results, certificate details, order and payment information, and technical information such as device, browser, IP address, cookies and site usage. Payment card details are handled by our payment provider and are not stored by MEDRUS Cymru.
How we use information
We use personal information to provide and support courses and consultancy, manage accounts, enrolments, payments and certificates, respond to enquiries, maintain security, improve the website and learning experience, meet legal and accounting duties, and send marketing only where permitted.
Our legal bases
Depending on the activity, we rely on performance of a contract, legitimate interests, consent, or compliance with a legal obligation. You may withdraw consent at any time where consent is the basis.
Who receives information
We share information only where needed with trusted providers that help us operate the website, learning platform, payments, email, analytics and professional services. The site is hosted on Wix. We may also disclose information where required by law. Providers may process information outside the United Kingdom; where this happens, we use the safeguards required by data protection law.
How long we keep information
We keep information only for as long as it is needed for the purpose collected, including course records, support, legal, tax and accounting requirements. We then delete or anonymise it securely.
Cookies
The website uses essential cookies and may use analytics or preference cookies. You can manage non-essential cookies through the cookie controls on the site and through your browser settings.
Your rights
Under UK data protection law, you may have rights to access, correct or delete your information, restrict or object to its use, receive a portable copy, and complain about how it is handled. To exercise a right, email info@medruscymru.co.uk. You can also complain to the Information Commissioner's Office at ico.org.uk.
Children
Our services are intended for adult learners and organisations and are not directed at children.
Changes to this notice
We may update this notice when our services or legal duties change. The current version will always appear on this page.